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Frequently Asked Questions
1. What's the difference between you and other factories?
We have over 20 years of experience in high-end fields including Medical Equipment, Semiconductor, Automation, and Photography. We achieve extreme tolerances of 0.001 ~ 0.005mm and surface roughness of Ra 0.05~0.4.
2. Do you have experience cooperating with world-famous brands?
Yes, we have collaborated with multiple Fortune 500 enterprises and global leaders in medical robotics, electronics, and imaging technology.
3. How much equipment does your factory have?
We operate over 50 international brand machines from Germany and Japan, including Mazak, FANUC, DMG, CITIZEN, and STAR.
4. How can you guarantee the quality?
Every step of our production strictly follows the requirements of TS16949, ISO13485, and ISO9001 certification systems.
5. How long is your warranty?
We offer a comprehensive 10-year warranty for long-term reliability and peace of mind.
6. Can you sign an NDA?
Absolutely. We are happy to sign a Non-Disclosure Agreement and fully support your confidentiality requirements.
Gemnexa CNC
