Frequently Asked Questions
Q: How can we guarantee the quality of the molds?
A: We follow strict quality control protocols, including a pre-production sample before mass production and a final inspection before shipment to ensure high precision and durability.
Q: What specific products can you purchase from us?
A: We specialize in Die Casting Machines, Robots for Die Casting, Compressors, Die Casting Machine Parts, Industrial Molds, Castings, and Melting Furnaces.
Q: What kind of customized requirements do you support?
A: We can meet all your specific requirements regarding size, logo, function, and packaging. Simply provide us with your technical drawings, and our engineers will provide a detailed solution.
Q: What delivery and payment terms are accepted?
A: We accept FOB delivery terms. Payments can be made in USD, EUR, or CNY via T/T, L/C, or Cash. Our team provides services in both English and Chinese.
Q: What after-sale services are available for industrial clients?
A: We provide professional engineering support for operation and maintenance, timely technical guidance for expansion or new equipment, and priority technical upgrades for existing users.
Q: Who are we and what is our market reach?
A: We are an experienced industrial team operating since 2014, serving global markets including Southeast Asia, South Asia, South America, East Asia, Africa, and the Middle East.
Gemnexa CNC
