Frequently Asked Questions
Q1. Are you a manufacturer or a trading company?
A: We are a factory established in 1988, specializing in high precision CNC machining.
Q2. How do you guarantee the quality of the products?
A: We maintain strict quality control through our ISO 9001:2015 quality system authentication and utilize advanced testing machines like CMM.
Q3. Can I customize parts according to my needs?
A: Yes, we provide full OEM & ODM services. We can customize based on your technical drawings (JPG, PDF, DXF, STP, etc.) or physical samples.
Q4. What is your standard lead time?
A: Typically, it takes 10-20 days for samples and 20-30 days for bulk orders, depending on the complexity of the design.
Q5. What is your Minimum Order Quantity (MOQ)?
A: Our normal MOQ is 100pcs, but we can accept lower quantities for special projects or initial sampling stages.
Q6. What materials can you process?
A: We work with a wide range of materials including Carbon Steel, Stainless Steel, Aluminum Alloy, Brass, and various plastics like POM and PEEK.
Gemnexa CNC
